WhatsApp marketing
Turn every WhatsApp chat into a customer.
WhatsFolks brings broadcasts, a shared inbox, chatbots, auto-replies and a lead pipeline together on your own WhatsApp Business number, so your team can market, answer and sell from one place.
- Official WhatsApp Cloud API
- No-code chatbot
- Messages encrypted at rest
Features
Everything your team needs on WhatsApp
Shared inbox
Every WhatsApp conversation in one place, with bot and human hand-off and the 24-hour reply window always visible.
Broadcasts
Template, media or text campaigns to tagged audiences, personalised with each contact's name and sent at a safe rate.
Templates
Build headers, bodies, footers and buttons, submit to Meta for approval and track status without leaving the app.
Chatbot
A welcome message and question flow with choice buttons and email and phone validation. Answers are saved to the contact and lead.
Auto-replies
Keyword rules (contains, exact, starts with) with priorities and a built-in tester.
Automations
When a contact is created, a tag is added, a lead changes stage or an order arrives, send a message, tag or move the lead.
Lead pipeline
Drag-and-drop Kanban with your own stages, deal values and notes, fed by every new inquiry.
Catalog
Keep products synced to your Meta Commerce catalog and share them right inside a chat.
Dashboard
Contacts, leads and conversion, delivery and read rates, inbox load and usage against your plan.
How it works
From first message to closed deal in four steps
- STEP 01
Connect your WhatsApp number
Link your WhatsApp Business number through Meta's official Cloud API.
- STEP 02
Bring in your contacts
Import a CSV or add contacts by hand, tag them into segments and track opt-in.
- STEP 03
Reach them with broadcasts
Send Meta-approved templates, images, videos or documents to a tagged audience, now or scheduled.
- STEP 04
Automate and convert
A chatbot qualifies new inquiries, auto-replies answer common questions, and every inquiry lands in your lead pipeline.
Security
Secure, compliant and ready to scale
Built on Meta's Graph API with template approval, delivery and read receipts. Access tokens and every message body are AES-256-GCM encrypted, each organization's data is isolated, and a queued sending engine respects Meta's rate limits.
Ready to grow on WhatsApp?
WhatsFolks accounts are set up for each business. Once your organization is created you receive a username and password to sign in.
Sell & market and more
More from the Folks family
FolksConnect
CRM
From first call to paid invoice, in one CRM.
FolksConnect connects your pipeline, your customers, your quotations and your invoices, so every deal moves from a first conversation to money in the bank without a single spreadsheet.
View FolksConnect→
FolksMail
Team webmail
Your team's email, with alerts that never miss.
FolksMail is webmail for your organization on the mail server you already use. The moment important mail lands, your people hear about it on WhatsApp and in the browser.
View FolksMail→
Veniost
Events & ticketing
Events, seats and stalls, booked in a tap.
Concerts, conferences, marathons and expos. Pick your exact seat or stall on a live map and get a QR ticket on email and WhatsApp instantly.
View Veniost→